Max99 believes that what a company stands for is as important as what it produces. We provide our customers with numerous ways of obtaining information and sending us their feedback. We encourage customers to contact us with their feedback, comments and questions.
The max99 aim to:
Treat the mail seriously and deal with them efficiently.
Resolve issues promptly and informally whenever possible.
Learn from complaints and take action to improve our services.
Note: Do not send e mails at contact@max99.mobi, as we will unable to respond or solve your problems at that e mail.
Merchant Department
For any query regarding merchant program kindly send us your e mails at below addresses:
help@max99.mobi or support@max99.mobi or logon to
Support centre
What to do if you have a query?
You can ask anything, anytime about the max99 and/or its services by sending email at support@max99.mobi easily or by loging on to our support centre at http://support.max99.mobi If you want to ask any question, query regarding max99, you will need to make an appointment and simply send that to related department or by loging on to our support centre at http://support.max99.mobi
Note : Please make sure you are selecting right department according to your query.
What will happen next?
After receiving your complaint, we will try to resolve your queries immediately. We will aim to respond promptly, and always within 15 hours. If this is not possible, we will explain why and let you know how long it will take.
If you are not happy with the initial response you receive, you should contact us again and ask for your complaint to be passed to a more senior member of staff. We believe that will make you more satisfy but clarify also.